How to Order
Please complete the “Service Order Form”, print and submit with unit.
Here is the info to ship your instrument cluster. Please read carefully!
Send your Failed Instrument Cluster to (we suggest using Canadapost Xpresspost – or Courier takes about 2 days to get here).
Mr. Whizard Technical Services
P.O. Box 430
5-530 Main St., Oakbank, Manitoba R0E 1J0
Repair prices include shipping back to you. You are required to pay to ship the item to Mr. Whizard.
Do not send by bus under any circumstances. They do not deliver to us and there is no bus depot anywhere near us.
Use Canada Post or a courier.
In the event that we are not able to repair your unit, the charge is $49 to cover diagnostic and shipping charges.
Packaging the Unit
Remove the instrument cluster from your vehicle and pack it carefully. Best to wrap the unit first in a plastic bag; find a suitably sized box with a least 3 inches clearance around all dimensions of the unit – all parts of the unit should be protected from touching any inside wall of the packing box. Try to pack with bubble wrap or foam peanuts with enough fill so that no part of the unit is in contact with any inside wall of the packing box and when the box is closed, the unit is not “rattling” around inside the box. Please do not use shredded paper from a paper shredder for fill. Mark box “FRAGILE”.
There will be a 2 year warranty on parts replaced and service work performed.
We will not be responsible for loss or damage caused by fire, theft, testing or any other causes beyond our control.
Service Order Form
Download the form and save it to your computer. You can then fill it out on your computer, or you can print it and fill it out by hand. Include the printed form with your shipment.Mr. Whizard Service Order Form (PDF)
If you are unable to save the form once the information is entered, you will need to update your Adobe Reader. Older versions may only allow you to print.
You can pay online with our Paypal button, or we accept VISA and Mastercard. To speed up service – please include your Visa or Mastercard number and expiry date with your shipment, or we can always call you for your number – your preference.
Certified check or money order are OK as well – if paying by money order include the money order with your shipment.
PAYPAL – Online Payment
Please include a copy of the PayPal transaction or receipt.
You do not need a Paypal account to use the “Buy Now” button here on the site and you are not required to sign up for a PayPal account. The payment will be a one-time transaction in which you can pay with a credit card or chequing account.
COST as determined by our Instrument clusters we repair page